Legislative Staff and Representation in Congress

Legislative staff link Members of Congress and their constituents, theoretically facilitating democratic representation. Yet, little research has examined whether Congressional staff actually recognize the preferences of their Members’ constituents. Using an original survey of senior US Congressional staffers, we show that staff systematically mis-estimate constituent opinions. We then evaluate the sources of these misperceptions, using observational analyses and two survey experiments. Staffers who rely more heavily on conservative and business interest groups for policy information have more skewed perceptions of constituent opinion. Egocentric biases also shape staff perceptions. Our findings complicate assumptions that Congress represents constituent opinion, and help to explain why Congress often appears so unresponsive to ordinary citizens. We conclude that scholars should focus more closely on legislative aides as key actors in the policymaking process, both in the United States and across other advanced democracies.